Jolene Webb - Human Resources Manager
(719) 587 - 2029 fax: (719) 587-2553 firstname.lastname@example.org
Human Resources Division Mission Statement
In support of our City’s principles, values, vision and mission, it is the mission of Human Resources Division to support the total operation in meeting its goals through its most valuable resource- its employees. The Division’s mission is to enhance the hiring and employment process of each applicant and employee, and to provide value-added customer service to applicants, employees, vendors, and partners, while contributing positively to the bottom line of the City of Alamosa. The Division seeks to enhance its processes through transparent and efficient practices, while remaining compliant in all legal areas of the human resource profession.
In congruency with the City Manager’s objectives of becoming a first-choice employer that provides a professional and legally compliant work environment for employees and empowers them to provide the highest quality public service for the community.
The Human Resources Division’s purpose is to serve as an aid to the city manager and to help meet city and council objectives as they relate to employees, compliance, risk management, culture, and productivity. The Human Resources Division supports the city departments in minimizing employee risk and maximizing employee productivity through recruiting, retention, performance management, safety trainings, and transparent hiring practices. It develops cost-effective recruitment and selection strategies.
The City of Alamosa takes pride in our transparent hiring practices and considers all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Moreover, to ensure compliance the City of Alamosa participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Employment within the HR division includes a comprehensive analysis of hiring priorities and practices strictly based on the city’s needs. The Division assists managers and applicants with the recruitment process and selection process, policy and procedure, proper onboarding, development, interpretation, and compliance of federal and state statutes, with the assistance of the city’s attorney, if necessary.
The HR Division provides superior customer service to our employees, which include
compliance, coaching, conflict resolution, training, and investigations related to laws, policies, complaints, workplace behavior, and risk mitigation, thus ensuring a legal/safe and productive workplace. The Division’s practices comply with regulatory agencies. Additionally, the Division supports performance management process, grievances management, investigation, and resolution, disciplinary actions, and advises supervisors and managers on personnel matters.
Benefits Management includes the administration of the city’s comprehensive benefit package, including medical, dental, and vision insurance, retirement, deferred compensation (pension and retirement plans), leaves of absence, and eligible third-party sick pay.
The Human Resource Division under general direction is responsible for developing, coordinating, and implementing a comprehensive safety/training programs for the city’s employees. The Division analyzes trends and statistical data to identify and reduce risk.